4.75 ( 8 ) | 340 Enrolled

SAP CRM stands for Customer Relationship Management and is a set of methodologies and tools that helps to manage customer relationship in an organized way.

In this SAP CRM training you will learn with hands on practice, live training and certification help from our global sap expert trainers. Online sap trainers provides you course materials, tutorial, Free demo, Training videos, sample SAP Interview questions, e-books including tips and tricks.

Get the best SAP CRM Training and practical lessons, SAP Training Videos by our experts and improve your technical skills.


  • Live Online Interactive training by Certified experts
  • 24×7 assistance and support
  • Fast-track / Regular / Weekend Batches
  • Interview Q&A practice

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  • High Quality pre-recorded SAP Training videos
  • SAP Training material designed by Experts
  • Learning Management System access
  • Interview Q&A practice

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SAP CRM Training process

All the training sessions will be provided by LIVE Online Meeting using WebEx or GoToMeeting, with one-on-one trainer student Interaction in real time.

Also, we provide SAP CRM pre-recorded High quality real time SAP training Videos.

About Trainers

Our Trainers are expert in implementation projects and support projects. In the training real time scenarios will be covered which helps the job seeker to handle the projects easily.

Who should join?

  • Fresher
  • Consultants
  • End users
  • IT/Business analysts
  • Project Managers
  • Project team members



Overview of SAP CRM

  • Architecture and evolution of SAP CRM
  • Functionality overview of SAP CRM
  • CRM Business Partner Master data
  • CRM Product Master Data
  • Business Transaction customizing
  • SAP CRM 7.0 Ehp 1 Features

Introduction to OOABAP

  • Classes
  • Inheritance
  • Interfaces
  • Polymorphism

Business Transaction Programming/ One order Framework

  • Function Modules for Reading Business Transactions
  • Identifying relevant FM
  • Coding using the FM
  • Function Modules for Modifying the Business Transactions
  • Identifying relevant FM
  • Coding using the FM
  • Function Modules for saving Business Transactions

Error/Message Handling

  • Message Logging FMs
  • Programming using Messaging FMs
  • Logging the messages
  • Searching for messages
  • Deleting the messages

Business Addin s in CRM and Programming BADI

  • Techniques for Finding Appropriate BAdi
  • Implementing a BADI
  • Action Profile BADI

Introduction to Business Server Pages

  • Architecture of Business Server Pages
  • Components of a Business Server page
  • Controllers
  • Business Server Page
  • Page with flow logic
  • View
  • Page Fragment
  • Navigation structure
  • Application Class
  • MIME Objects
  • Page Attributes
  • Layout
  • Event Handlers
  • BSP Programming models
  • Basic Model
  • MVC approach
  • Debugging BSP Applications

CRM Web UI Basics CRM 7.0

  • UI Concepts
  • Web UI Architecture
  • Business Roles customizing
  • Navigation Bar customizing
  • WebUI Component Work bench
  • WebUI Component Concept
  • Elements of WebUI Component
  • Component Controller
  • Custom Controller
  • Views
  • View Controller
  • Context
  • Context nodes
  • Runtime Repository
  • UI Configuration/ personalization
  • Enhancing webUI components
  • Transaction launcher
  • GUI Transactions
  • URL – Non BSP
  • URL – BSP
  • Logo Customizing

CRM Web UI Technical CRM 2007

  • GENIL Model Browser
  • GENIL BOL Browser
  • Component Context
  • View Context Class
  • Context Nodes
  • Attributes
  • Getter and Setter Methods
  • BOL Programming Basics:
  • Objects in BOL Programming
  • Classes and Interfaces in BOL Programming
  • Setting UP BOL Service
  • Accessing Component Sets and Components
  • Query execution – Query Services
  • Accessing the BOL entities/Fields
  • Using BOL Collections
  • BOL Transaction Programming
  • Creating Transaction entities
  • Accessing Transaction entities
  • Modifying Transaction entities
  • Defaulting the field values

Creating a Custom Component

  • Creating a view
  • Making a view Configurable
  • Creating a View set
  • Creating a context node
  • Event Handlers
  • Inbound and Outbound Plugs
  • Navigation maintenance

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Reviews Statistic

4.8 out of 4.8
8 Ratings
5 Start 6
4 Start 2
3 Start 0
2 Start 0
1 Start 0

8 reviews for SAP CRM TRAINING

  1. 5 out of 5


    All over learning experience is very good.

  2. 5 out of 5


    Adarsh Roxx

    SAP CRM Development training course includes “Knowledge by Experiments” strategy to get SAP CRM Development training and performing real-time practices and real-time modulation. This extra ordinary practices with live environment experience in SAP CRM Development Training certifies that you are ready to apply your SAP CRM Development knowledge in big corporations after the SAP CRM Development training in Noida completed

  3. 5 out of 5



    I would like to Share my views on institute for their good quality of the trainers. Am AAYUSH from Noida has completed the sap authorised and that has made the difference in my career.

  4. 5 out of 5


    Placement Support is good. well Organised Training Materials.

  5. 5 out of 5


    A Good place to learn SAP CRM certification, ..i went for SAP CRM certification for one year and also the Charge is Really Normal and also Applicable.

  6. 4 out of 5


    The Expert and Professional Trainers were gave me Complete idea and Help me so Much for Finished my SAP CRM course and They also Gave me Proper Counselling for Recruitment . Now I am Working in a MNC Company.

  7. 4 out of 5


    Very Good Onlinesaptrainers Training Company for Ever with Good Trainers stuff and Helpful Management Persons.

  8. 5 out of 5


    I Would Like to Share My Views on Onlinesaptrainers Training Center for Their Good Quality of the Trainers.

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